• MercyOne Eastern Iowa President awarded for supporting Military & Veteran Colleagues

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    September 13, 2022
    President of MercyOne Eastern Iowa, Kay Takes, won the Employer Support of The Guard and Reserve (ESGR) patriot award, after being nominated for her commitment to supporting military and veteran colleagues.
    The award recognizes supervisors nominated by a Guardsman or Reservist employee for support provided directly to the nominator.
    Captain Allison Mass, Army reservist and psychiatric nurse at MercyOne, nominated Ms. Takes for the award. “The CEO of the hospital I am employed at not only has the utmost honor and respect for employees that are service members and veterans but for the community as well. She has taken the initiative to go above and beyond with her passion for service members and veterans through being instrumental in an initiative that is called MercyOne Military and Veterans Health Care. This prepares staff to provide high quality, compassionate and culturally competent care, with honor to everyone who is either a veteran or service member. Kay passionately advocates for service members and veterans to make sure that staff is trained to better respond to health concerns and challenges that are unique to the military community.”
    Iowa ESGR Director of Military Outreach, Rick Ernst, surprised Ms. Takes with the award and in response, Kay thanked ESGR for the recognition.
    “I am deeply humbled by this award.  As employers and health care providers, we can’t just talk about our commitment to veterans and individuals serving in the military, we have to act on it. Through MercyOne Military and Veterans Health Care, we have systems in place to allow us to identify and get to know veterans and military service personnel so we are better equipped to meet their unique health care needs. We owe it to them to create an environment that honors their service and sacrifice,” she said.
    Ms. Takes also signed a commitment letter on behalf of MercyOne Dubuque Medical Center to the ESGR, a Department of Defense office, which promotes cooperation and understanding between reserve component service members and their civilian employers and to assist in the resolution of conflicts arising from an employee's military commitment.


    About MercyOne
    MercyOne is a connected system of health care facilities and services dedicated to helping people and communities live their best life. MercyOne’s care providers and staff make health the highest priority. The system’s clinics, medical centers, hospitals and affiliates are located throughout the state of Iowa and beyond. Headquartered in central Iowa, MercyOne is a member of Trinity Health (based in Livonia, Michigan) – one of the largest not-for-profit Catholic health care systems in the nation. Learn more at MercyOne.org

    C. Pamela Glennon, Eastern Iowa Communications Lead
    pamela.glennon@mercyhealth.com, (563) 589-8112